Return & Refund Policy

Thanks for shopping at Rolloface.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 36 hours from the date of receipt to return an item.
To qualify for a return, the item must meet the following conditions:

It must be unused and in the same condition as when you received it.
It must be in its original packaging.
A receipt or proof of purchase is required.

Please note that a 50% restocking fee will apply to brake kits. This includes cases where you cancel the order after purchase, as all Rolloface big brake kits and brakes are custom-made.

Refunds

Once we receive your returned item, we will inspect it and notify you of its receipt.
After the inspection, we will immediately inform you about the status of your refund.

If your return is approved, we will process a refund to your credit card (or original payment method).
The credited amount will appear within a specified time frame, depending on your card issuer’s policies.

Shipping

You are responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable.
If your return is approved and a refund is issued, the cost of return shipping will be deducted from your refund.

Questions?

If you have any questions on how to return your item to us, contact us.